Terms and Conditions
General Terms and Conditions and Customer Information
- General Terms and Conditions
- 1 Basic Provisions
(1) The following terms and conditions apply to all contracts you enter into with us as the provider (Ponyloop® - GROUP LEGION PTE. LTD.) via the Ponyloop® website. Unless otherwise agreed, the inclusion of any terms and conditions you may use is hereby rejected.
(2) A consumer within the meaning of the following regulations is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed professional activity. An entrepreneur is any natural or legal person or a partnership with legal capacity who acts in the exercise of their self-employed professional or commercial activity when entering into a legal transaction.
- 2 Formation of Contract
(1) The subject of the contract is the sale of goods.
(2) By placing the respective product on our website, we are already making you a binding offer to enter into a contract under the conditions specified in the product description.
(3) The contract is concluded via the online shopping cart system as follows:
The goods you intend to purchase are placed in the "cart". You can access the "cart" via the corresponding button in the navigation bar and make changes at any time.
After accessing the "checkout" page and entering your personal data as well as the payment and shipping conditions, all order data will be displayed again on the order summary page.
If you use an instant payment system as your payment method (e.g. PayPal / PayPal Express, Amazon Payments, Postpay, Sofort), you will either be directed to the order summary page in our online store or you will first be redirected to the website of the instant payment system provider.
If you are redirected to the respective instant payment system, you will make the appropriate selection or enter your data there. Finally, you will be redirected back to our online store to the order summary page.
Before submitting the order, you have the opportunity to review all information again, make changes (also via the "back" function of your internet browser), or cancel the purchase.
By submitting the order via the "buy" button, you legally declare your acceptance of the offer, whereby the contract is concluded.
(4) The processing of the order and transmission of all information required in connection with the conclusion of the contract is carried out by email, partly in an automated manner. You must therefore ensure that the email address you have provided to us is correct, that the receipt of emails is technically ensured, and in particular that it is not prevented by spam filters.
- 3 Right of Retention, Retention of Title
(1) You may only exercise a right of retention insofar as it concerns claims arising from the same contractual relationship.
(2) The goods remain our property until the purchase price has been paid in full.
- 4 Warranty
(1) Statutory warranty rights apply.
(2) As a consumer, you are requested to check the goods immediately upon delivery for completeness, obvious defects, and transport damage, and to notify us and the carrier of any complaints as quickly as possible. Failure to do so will have no effect on your statutory warranty claims.
- 5 Choice of Law
(1) German law applies. For consumers, this choice of law only applies insofar as it does not deprive them of the protection granted by mandatory provisions of the law of the country of their habitual residence (principle of favorability).
(2) The provisions of the UN Convention on Contracts for the International Sale of Goods expressly do not apply.
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- Customer Information
- Identity of the Seller
Ponyloop® / GROUP LEGION PTE. LTD.
Email: contact@ponyloop.com
Alternative Dispute Resolution:
The European Commission provides a platform for online dispute resolution (ODR platform), available at https://ec.europa.eu/odr.
- Information on the Formation of the Contract
The technical steps leading to the conclusion of the contract, the conclusion of the contract itself, and the correction options are governed by the provisions "Formation of the Contract" in our General Terms and Conditions (Part I).
- Contract Language, Storage of Contract Text
3.1. The contract language is German.
3.2. We do not store the complete contract text. Before submitting the order via the online shopping cart system, the contract data can be printed out or saved electronically using the browser's print function. After your order is received by us, the order data, the information required by law for distance contracts, and the General Terms and Conditions will be sent to you again by email.
- Essential Characteristics of the Goods or Services
The essential characteristics of the goods and/or services can be found in the respective offer.
- Prices and Payment Terms
5.1. The prices stated in the respective offers as well as the shipping costs represent total prices. They include all price components including all applicable taxes.
5.2. The applicable shipping costs are not included in the purchase price. They can be accessed via an appropriately labeled button on our website or in the respective offer, are shown separately during the order process, and must be paid by you in addition, unless free shipping is promised.
5.3. If delivery is made to countries outside the European Union, additional costs may arise that are beyond our control, such as customs duties, taxes, or money transfer fees (transfer or exchange rate fees of credit institutions), which must be borne by you. Costs incurred for money transfers must also be borne by you in cases where delivery is made to an EU member state but payment was initiated outside the European Union.
5.4. The payment methods available to you are shown under an appropriately labeled button on our website or in the respective offer.
5.5. Unless otherwise stated for individual payment methods, payment claims arising from the concluded contract are due immediately.
- Delivery Terms
6.1. Delivery terms, delivery dates, and any applicable delivery restrictions can be found under a corresponding button on our website or in the respective offer.
6.2. If you are a consumer, the law stipulates that the risk of accidental loss or accidental deterioration of the sold goods during shipping only passes to you upon delivery of the goods, regardless of whether the shipment is insured or uninsured. This does not apply if you have independently commissioned a transport company not designated by the seller or another person designated to carry out the shipment.
- Statutory Warranty Rights
Warranty liability is governed by the "Warranty" section in our General Terms and Conditions (Part I).
These Terms and Conditions and customer information were created by the IT law specialists at Händlerbund and are continuously reviewed for legal compliance. Händlerbund Management AG guarantees the legal security of these texts and assumes liability in case of warnings. More information can be found at: https://www.haendlerbund.de/agb-service.